Team norms and working agreements are essential to create an environment of trust, respect, and collaboration. In a work environment, it is crucial to have a set of agreed-upon norms and working agreements to guide the team`s behavior and create a sense of unity and belonging.
Team norms refer to the agreed-upon behavior, values, and attitudes that guide the team`s interactions with one another and with external parties. These norms are usually developed collaboratively and should be discussed and agreed upon by all team members. Norms can include the acceptable use of language, the frequency and mode of communication, the punctuality, and the responsibility of each team member.
Working agreements, on the other hand, are specific actions that the team agrees to take to achieve their goals. These agreements specify how the team will work together, how they will make decisions and solve problems, and how they will communicate. Working agreements can include establishing clear roles and responsibilities, agreeing on timelines and deadlines, determining how progress will be monitored and assessed, and deciding how conflicts will be resolved.
Here are some essential team norms and working agreements that are vital in any workplace:
1. Respect: Respect each other`s opinions, feedback, and perspectives. Avoid using harsh language or making derogatory comments.
2. Communication: Ensure regular and open communication with team members. Respond to emails and phone calls promptly.
3. Participation: Attend all meetings, contribute to discussions, and provide input.
4. Confidentiality: Maintain confidentiality of sensitive information and data.
5. Accountability: Take responsibility for your assigned tasks, meet deadlines, and carry out your role to the best of your ability.
6. Decision making: Agree on a process for making decisions and ensure that all team members are included.
7. Conflict resolution: Establish a process for resolving conflicts that may arise within the team.
8. Feedback: Be open to giving and receiving feedback from team members. Provide constructive criticism to help improve performance.
In summary, team norms and working agreements are crucial for team success. By establishing clear and agreed-upon norms, team members can work together in a respectful and collaborative manner. Likewise, working agreements help to ensure that everyone is clear on their roles, responsibilities, and expectations, leading to more effective and efficient teamwork. By taking the time to develop these norms and agreements, teams can establish a solid foundation for achieving their goals while creating a positive and productive work environment.